Lost or Stolen Card? Suspected Fraud?

Credit Card

For Suspected Fraud, Lost or Stolen Credit Card, Call 800-991-4961
Make a Credit Card payment: www.ezcardinfo.com

Debit Card

For Suspected Fraud, Lost or Stolen Debit Card, Call 855-219-5399
You may also turn off your debit card in the mobile app by clicking on “Deactivate Debit Card”. Just select the card you wish to deactivate and no further transactions will be allowed with that card. Simply call the Credit Union to notify them that your card has been lost or stolen. If you wish to re-activate a debit card that has been found, call the Credit Union and they will have the card re-activated for you. If your debit card is lost or stolen and are unable to recover it, you can visit anyone of our 4 branch locations and for $5 you can have a new card printed for you in minutes.

A Few Tips to Protect Yourself from Fraud & Scams

Please watch this short video for ways to avoid Fraud Scams:

Please keep in mind that we will NEVER contact you to ask for any personal or financial information. We will already have your member account information securely stored in our system.

Avoid Sharing the Following Information:

• Account and Card Numbers

• Online Passwords

• Pin Numbers

Monitor Your Accounts and Transactions Daily with Online and Mobile Banking

• Enroll in our Online Banking.

• Sign up for Mobile Banking and download our app to access your account information from your smartphone or tablet.

• Sign up for Text Alerts through Online and Mobile Banking. Text Alerts are customized notifications that can alert you when a large transaction has taken place, your account balance is low and much more.

For more information on Fraud use the link below to check out our Fraud Information page:

Fraud Information

A Few Tips to Protect Yourself from Fraud & Scams

Clarion

Brookville

Cranberry

Butler