(814) 226-5032 | info@toptierfcu.org | Routing Number: 243380192 | Contact Us | | |

Privacy Policy

We respect your privacy. Privacy is fundamental to the American way of life. When you provide personal information in order to process your transaction, you fully expect your data to be used for its intended purpose and to be kept confidential.

We respect your right to confidentiality and take every possible measure to ensure that your information remains personal.

In short, we work hard to earn your confidence and preserve your trust. We value your membership and hope you will remain with us for many years to come. If you ever have questions or concerns about the integrity of your account information or any other aspect of our membership operations, please don’t hesitate to contact us.

We have never shared nonpublic personal information except as required by law and we will continue to protect your privacy.

Categories of information that we collect and disclose

We collect nonpublic personal information about you from the following sources:

We do not disclose any nonpublic personal information about our members or former members to anyone, except as required by law.

Disclosure as permitted by law

We may disclose all of the information we collect, as described above to service providers and companies that perform marketing services on our behalf (for example – check printing, insurance (CUNA Mutual) companies).

Confidentiality and Security

We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic and procedural safeguards that comply with federal standards to guard your nonpublic personal information.

Privacy Policy Inquiries

If you have any questions about our privacy practices, need to correct or delete your information or would like to opt out of certain disclosures, please contact us by calling (814) 226-5032 or 1-888-829-6694 or by writing to us at Top Tier Federal Credit Union, 144 Holiday Inn Rd, Clarion, PA, 16214.

Notification of changes

If we decide to change our privacy policy, we will post those changes to this privacy statement, on our home page, and other places we deem appropriate so that our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will mail a printed version of this policy annually to our members. We will use information in accordance with the privacy policy under which the information was collected.

Our confidentiality and security safeguards

We maintain strict policies and security controls to assure that member information in our computer systems and files is protected. Our employees and agents are permitted access to member information that they may need to perform their jobs and to provide service to you. Our employees and agents have access to such member information as necessary to conduct a transaction or respond to your inquiries. All employees and agents are trained to respect member privacy. No one except our employees and agents has regular access to the Credit Union computer system and records storage. The Credit Union has established internal security controls, including physical, electronic, and procedural safeguards to protect the information you provide us and the information we collect about you. Only employees who need the information to perform a specific job are granted access to personally identifiable information. We will continue to review our internal security controls to safeguard your member information as we employ new technology in the future.

Top Tier Federal Credit Union 2024